Over the last 15 years of providing digital application services to an array of customers, MitoTec’s™ engineers have witnessed a vast potential of cloud based technologies to improve productivity with both IT operations and the organization at large. Recent trends within MitoTec’s™ core partners from small to enterprise grade customer has shown that both employees and employers require access to an organization’s existing investment in applications, digital business systems, collaboration platforms, and development environments anywhere, anytime, and from any device.
As operations become less about a place and more about a state of being, organizations face the challenge of helping entire teams be productive. Especially when team members are geographically dispersed.
MitoTec™, in conjunction with key partners such as Microsoft, have developed a single source subscription based IT platform offering that leverages communication and cloud based technologies to reduce the complexity of moving organizations away from legacy systems to a flexible cloud based service to provide a single integrated solution that addresses unification, flexibility, integration, mobile optimization, and innovation.
The MitoCloud™ platform provides an organization with a single source IT solution that utilizes MitoTec’s™ technical engineers’ experience and unparalleled knowledge base to design, build, and support a one-of-a-kind offering. MitoCloud™ provides cloud computing services to promote mobility of employees, enhance IP based communications within day- to-day operations, and lowers the cost of running a traditional capital-intensive IT infrastructure while using the scalability of the cloud to securely connect and backup a business’s data.
Businesses in today’s corporate climate do not have the time for long outages over multiple platforms. Long periods of downtime have a negative effect on a company’s bottom line which equates to a reduction of productivity. MitoTec’s™ MitoCloud™ platform provides a single based relationship and management of all connectivity with a standardization of infrastructure. MitoTec™ has determined that long periods of time are spent coordinating outages with carriers and additional IT assets that strains the operations of a customer. In response MitoTec™ has taken on ownership of carrier connections for a majority of its customers that has reduced SLAs on downtime and provide proactive instead of reactive support. Single source support and point of contact paired with standardization of a company’s infrastructure allows the experienced engineers of MitoTec™ to troubleshoot and quickly respond to any intermittent connectivity. This allows a business to be back up and running in a reduced amount of time to get back to its day-to-day operations.
A combination of business pressure and the benefits of adopting cloud computing services has allowed organizations to explore consuming desktops and enabling applications from the cloud. MitoTec’s™ MitoCloud™ subscription based platform improves ROI and allows organizations to deliver services without increasing the total cost of traditional IT infrastructure. The MitoCloud™ service reduces operational expenditures of infrastructure maintenance, hardware, software, and upgrades. MitoCloud’s cloud based subscription upgrades reduce the IT department’s time and budget stress by allowing the MitoTec™ staff to perform day-to-day operational tasks of an organization’s IT department, allowing them to focus on business-driving applications.
MitoTec’s™ partners benefit from a single source vendor relationship so organizations spend less time on capital and operating expenditures and more time on important business responsibilities. Reduction of down time and improved reliability of IT operations allows our partners to focus on collaboration and communication productivity to grow effectively and efficiently in today’s fast paced corporate climate.
With on-premise communications expanding a company’s infrastructure or realigning a network requires time and effort which decreases productivity. MitoTec’s™ MitoCloud™ provides the flexibility to dynamically change its infrastructure in conjunction with the growth of the business. With the adaptation of cloud-based services IT organizations can confidently and swiftly deliver a productive environment for users without the cumbersome task of manually configuring a desktop asset. Capacity can be scaled up as needed and scaled back down at the same speed.
To maximize productivity and minimize administrative costs, MitoTec™ provides a platform to manage all communication and collaborations from a single interface. With the use of a MitoTec™ provisioned active directory deployment, speed of setting up new users, upgrades, and user permissions is easily implemented, and can be sped up to handle the rapid growth and dependability of an organization’s need for its digital applications.
Resources can be easily accessed from any devices via single sign on permissions.
When a business is choosing a modern delivery model for its day-to-day operations, data security and integrity are major concerns. Contrary to common belief cloud-based solutions are typically more secure than on-premise solutions. Organizations can’t afford to deploy and manage world-class security solutions in on-premise set ups. However, cloud providers such as Google, Amazon, and Microsoft do provide these security solutions. Because of the size of the data being obtained, a security event targeted to a specific client is unlikely.
During day-to-day business operations, MitoTec ™ must adhere to stringent government regulations and must comply with strict PCI regulations. Additionally, MitoTec™ must also adhere to vendor-based audits and certifications.
MitoCloud™ brings all of these features together, centralizing security, antivirus protection, and disaster recovery in one.
MitoTec’s™ MitoCloud™ platform reduces mobility restrictions, which means that end users can access business resources from any location at any time and from any device. The use of a cloud-based platform in partnership with Microsoft Office 365 unifies business procedures across the infrastructure making it easy for a business to collaborate within and outside the organization. Most importantly, MitoCloud™ reduces hardware and software investment costs, and streamlines operational expenses for a better ROI.
MitoCloud’s™ integration with Microsoft Office 365 specific features and functionality provides an organization’s employees with the tools needed to exchange information and ideas globally, easily, and effectively. Applications such as One Drive and Skype allow for a universal communication of real time data to be shared based on the permissions given to a single or multi-users role. Real business collaboration can improve productivity, enhance customer service, get better products to the market faster, and engage employees.
MitoTec’s™ mature VoIP platform offering is scalable via the MitoCloud™ solution. Applications and integrations like Screen POP abilities will allow for a single user interface that will engage real time ERP and CRM software on inbound and outbound calls. Key partnerships allow employees the flexibility of additional communication via any device at any time that is connected to the internet to promote communication from a single telephony interface.
MitoCloud™ reduces mobility restrictions which means that end users can access business resources from any location, at any time, and from any device. Cloud computing technology has changed the face of business by removing the limitations on computing. MitoCloud™, paired with the experience of MitoTec’s™ technical staff, provides our partners with a better business ecosystem, that enhances overall collaboration and communication of an organization at large. A single source IT platform provides a subscription based service that reduces a company’s overall cost of ownership of IT infrastructure to allow a company to grow within the rapid climate of today’s economy.
VoIP (Voice over Internet Protocol) is a system of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.
Small, medium and large organizations seeking to limit operating expenses have struggled with rising phone bills and diminished service. MitoTec™ VoIP will solve those problems by providing customized, unmatched features and functionality that meet all of an organization’s communication needs, at a cost that reduces and stabilizes communication expenses.
Mitotec™ also provides wholesale computer and networking infrastructure and services to VARs (Value Added Resellers), Competitive Local Exchange Carriers (CLECs), Incumbent Local Exchange Carriers (ILECs) and Wireless Internet Service Providers (WISPs).
MitoTec™ Voice service, MitoTec™ VoIP, is available as a standalone service or as part of the MitoTec™ Business Technology Platform – MitoCloud™, a comprehensive single source IT solution from Mitotec™.
|Easy to Implement||Reduces downtime and delay|
|Advanced Automated Attendant||Professional Greeting|
|Music on Hold||Prevents Mistaken Disconnect|
|Automated Directory Services||Lists every person and extension|
|Virtual Phone Numbers||No dedicated phone line needed|
|Calls can be programmed to VoIp system Voicemail and Faxes through email||Include voicemail and faxes as attachments to email notifications; listen or read text in body of email. Access from anywhere|
|Do Not Disturb||Calls go to voicemail without ringing your phone|
|Call Forwarding||Forward incoming VoIP calls even to cell phone|
|Call Transfer||Transfers calls either with or without notification to caller|
|Call Logging||Automatically logs each call #, Caller ID, date and status|
|Call Park||Can put a call on hold at one number and access it at any other number|
|Speed Dial||Assigns a 1 or 2 digit code to numbers you dial most frequently|
|Conference calling/Video Conferencing||Collaboration from anywhere|
|Full service telecom provider||Replaces costly phone system|
|Local number portability||Keep familiar numbers|
|e911||Allows for Emergency Services|
|Screen POP integration||Integrates with CRM program|
MitoSat is a provider of high-speed satellite Broadband Services and secure networking systems covering customers who serve commercial, residential and commercial markets. MitoSat focuses on developing and partnering new technologies for high data rate bandwidth efficiency and broadband services.
Explanation of Benefits:
WAN is a wide area network that usually connects more than one local area network (LAN) within a geographical area.
The MitoTec™ MitoWan solution provides design and implementation guidance for organizations looking to deploy WAN transport with a transport-independent design (TID), intelligent path control, application optimization, and secure encrypted communications between branch locations while reducing the operating cost of the WAN. MitoWan takes full advantage of cost-effective transport services in order to increase bandwidth capacity without compromising performance, reliability, or security of collaboration or cloud-based applications.
Benefits of MitoWan
In our professional Services and Consulting Division, we focus on the delivery of technical solutions necessary to design and build communications infrastructure projects. Our capabilities support a wide range of technologies for rapid information transport including broadband and wireless communications. Our clients seek our compliance solutions for PCI to Tax Ratings and other regulatory filings and remittance. Additional service offerings include IT consulting, design, program management, construction management, and operations and maintenance services.
Our service offerings in communications are focused on the following project areas:
MitoTec™ offers a single solution for replacing your IT department. Save money, avoid time consuming setup, and revolutionize your office with MitoCloud™, our proprietary Unified Communications as a Service (UCaaS) solution. MitoTec™ is part of the ConVergence Technologies Family of companies founded in 1995.